Creditek is the recognized leader in Enterprise Receivables Management outsourcing.

Deduction and Exception Management

Deductions are a problem and Creditek has the solutions. We have unparalleled experience and real world answers for your deduction management challenges!

Creditek knows more about deductions than just about anyone, having millions of hours of experience processing, resolving and recapturing hundreds of millions of dollars in deductions for Fortune 1000 companies.

By outsourcing deduction management to Creditek you can improve both customer service and profits. If your company or division has high "dilution", or if you just want better control over headcount devoted to this function, we should talk.

Deduction management is a struggle, and can deliver more headaches than cash return. We have a better way. Our services range from short-term, high impact projects, through strategic outsourcing. You will be leveraging the power of Creditek's technology, knowledge, and expertise.

Post-Audit Deductions

Post-audit deductions can be particularly vexing. Once auditors for your customer deduct your money, it's theirs to keep unless you respond promptly. A deduction left unanswered can spread quickly across your key accounts. Our Post-Audit Management program is the answer. We'll deploy a dedicated team of specialists, and also provide you with a root-cause analysis so you can take preventive action.

Our consultants, specialists, auditors and charge-back recovery experts will make a difference to your bottom line. Our system delivers detailed, timely insight to help you manage your business.

Deduction Consulting:

Deduction prevention
Organization, policies, methods, practices
Identification of root causes and problem accounts

Deduction Outsourcing:

Backlog clean-up
Research and resolution
Charge back collection
Profits recaptured from write-offs

Resolution of all Deduction Types:

Third party "post audit" charges
Returns, shortages, and freight problems
Promotional, pricing, co-op and trade payments
Broker deduction audits
Unsaleables and damages
Cash discounts
Price protection
Compliance and penalties
Freight claims and PODs

Contact Rich Lander, EVP, at
rlander@creditek.com or call 1-800-216-4000, ext. 358.

Learn about all our many services by
clicking on our drop down service menu on the left.