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Proactive, Professional Action Produces the Best Results


Creditek Recovery Solutions, Inc., (formerly known as Leib & Company) delivers industry leading recovery rates because we do it from the inside -- from your point of view.  While you concentrate on your core business, we work exclusively on securing your profits from current and ex-customers alike.  The results we deliver stem from our belief that an immediate and professional action on your receivables produces the most dramatic results.

Our expertise and experience is broad based.

Our staff of accomplished professionals possesses hundreds of combined years of experience in many industries, especially insurance, managed care, and banking.  

Professional management produces results for you.

Working from a strategic approach devised specifically for each client, we assign 
all engagements to an experienced Project Manager, acting as your liaison and monitoring all work to assure we meet your goals.  Each month you'll be provided with a  state-of-
the-art Matrix Report that keeps you fully posted.

Of course, we understand the need to be sensitive to your customer relationships.  Notwithstanding, our course of action is always consistent to resolve whatever the problems are that prevent payment -- and to recover your money.

Our flexible fee structure meets your needs.

Our fee structure is flexible in order to meet your needs.  Services can be rendered on a contingency, self-funding basis -- where we get paid out of monies we recover -- or fee-based.  We'll work with you to structure an agreement that's right for you.

To discuss your needs, please contact Frank Heston at fheston@creditek.com or call 1-800-462-2070, ext. 178. 

Creditek Recovery Solutions, Inc., is a subsidiary of Creditek, LLC, the national leader in Enterprise Receivables Management.  CRS was formerly known as Leib and Company, a leader in the commercial collections marketplace.

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Managed Care and Insurance

We're specialists.  Our expertise is improving cash flow and collection performance by recovering more of your lost profits.  The CRS staff has years of experience dealing with insurance and managed care operations.  Our receivables management and audit teams have collected, reconciled and recovered hundreds of millions of dollars that otherwise would have been written off.  Key services we provide are:

  • Management of active customers

  • Premium recovery

  • Reconciliations

  • Lost profit audit and recovery

Some of our clients outsource to us on an ongoing basis the management of a part of their receivables portfolio.  Others rely on us to recover past due premiums from all former insured accounts.  Similarly, we resolve claim overpayments, disputed deductions and unearned commissions; and collect audit premiums.

CRS' value added services are acknowledged to be unequalled.  Perhaps best of all, since we're often paid from the lost profits we recover for you, our services are self-funding.

(Read our press release.)

To discuss your needs, please contact Frank Heston at  fheston@creditek.com or call 1-800-462-2070, ext. 178. 


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SSAP Number 6 hits the insurance industry, and Creditek Recovery Solutions comes to the rescue!

Creditek Recovery Solutions (CRS) understands the significance of the impact that the SSAP Number 6 has on all insurers.  Fortunately, we have the solutions and the depth of experience to work with you to take proactive and corrective actions to resolve all types of receivables management issues. 

We are working with a number of major insurers to reduce or curtail the growth of non-admitted assets.  CRS has over 15 years of experience working with insurers to manage accounts receivable portfolios.  We are also called upon to resolve the challenging impacts that this recent accounting change is bringing about for your normal staffing levels.

Some of our clients outsource to us on an ongoing basis the management of a part of their receivables portfolio.  Others rely on us to recover past due premiums from former insured accounts.  Similarly, we resolve claim overpayments, disputed deductions and unearned commissions, as well as collect audit premiums.

Our clients receive the benefits of incremental cash flow and profits, which in turn provide additional investment income opportunities.  Because we are very familiar with the insurance industry, we can get started quickly and effectively.  Recovery of your lost profits can make our services self-funding.

While SSAP Number 6 changes went into effect only recently, it is imperative to start resolving its impacts immediately.  We'd be happy to discuss how CRS can provide you the benefits we've been delivering to major insurance carriers throughout the country.

To discuss your needs, please contact Frank Heston at fheston@creditek.com or call 1-800-462-2070, ext. 178.



Exception Auditing and Recovery for Banks is our Specialty!

Creditek Recovery Solutions (CRS) is a highly effective partner for bank adjustment departments.  Over the last 10 years our adjustment auditors have identified, reconciled and recovered millions of dollars that would have been written off.  Our expertise is handling your collections and auditing your exceptions carefully  -- examining and investigating questionable transactions -- and recovering more of your lost profits.   Perhaps best of all, since we're often paid from the lost profits we recover for you, our services are self-funding.

The CRS staff has years of experience dealing with bank back-office operations.  We are expert at reconciling encoding errors, lost deposits, missing items, late returns, and NSF checks.  Our skilled operations experts have experience with VECTOR 4 and other related software programs.  They can clear up backlogs during transitions and peak periods.  We'll even advise you about how to prevent future losses.

To discuss your needs, please contact Frank Heston at fheston@creditek.com or call 1-800-462-2070, ext. 178. 


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Commercial Collection Services

Creditek Recovery Solutions, Inc., is also a full-service commercial collection company.  We offer a complete array of services as outlined below and can customize our services to fit your needs.

  • "Third-Party" Services--In those situations when your customer becomes a debtor -- when it's apparent you're not going to get paid -- you can take advantage of the additional clout provided through our "third-party" collection programs.  We have a powerful process to tackle even the most critical collection activities.

  • Attorney Forwarding--In the unlikely event we are unable to collect your company's past-due receivable, CRS will forward your account to a bonded collection attorney located in the debtor's area.  CRS remains as the liaison between your company, the law firm, and the debtor until the claim is concluded.

  • On-site Collection Service:  A professional commercial collection specialist will work from your site, eliminating the "collection" image.  Our seasoned professional will keep your relationship intact, while pumping financial life-blood into your business, our professionals can phone as representatives of our company and bring slow-pay customers up to date before their account becomes a problem.

  • Commercial Collection Clinic:  Robert G. Leib, President of CRS, will show your employees the "ins and outs" of the collection business.  This full-day seminar will recharge your employees and give them the knowledge needed to overcome problem accounts in today's ever-changing environment.

  • Letter Writing Service:  This cost-effective approach will let you direct us in mailing a series of letters to your debtors.  This service is in no way a substitute for our collection management services, but is a softer approach that eliminates the uneasiness of collections.

Please call for pricing information on the above services.  Some services are not available in all areas.

To file a claim, you have options:

For any other inquiries, please complete our contact form.

Learn about the many services offered by Creditek and its subsidiaries by clicking on our drop down service menu on the left.

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