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Objective
- Clean up significant A/R backlog
- Enable “new” management team to focus on core “turnaround” initiatives
- Accelerate cash flow
- Provide access to state-of-the-art A/R & Deduction Management system
- Improve customer relationships
Scope
- Total A/R invoice and deduction management for all customers
- Total account resolution
- Invoice Collection
- Deduction Resolution
- Identify unidentified payments and offset
- Account Maintenance
Results
- Reduced Average Days Late from 57 to 7 days
- Reduced the % over 90 from 26% to 2.3%
- Reduced Days Deductions Outstanding from 276 to 98 days
- Significant improvement in professional customer contact and coverage
- Drastic improvement in management reporting and analytics
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