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EXCEPTION MANAGEMENT
Driving Discovery

Overview
The “dilution of sales”, known in different industries as Deductions, Chargebacks, Claims, or Short Payments, is defined as “Exceptions” by business process experts.

These dilution rates represent exceptions as a percentage of sales. They are caused by:

Order management disconnects.
Shipping and receiving errors.
Lack of integrated systems.
Deficient trade promotion or sales allowance controls.
Poor vendor relations and compliance.

Established as a business process expert, Creditek began assisting companies with their exceptions more than twenty years ago, and has since served hundreds of clients in all major industries, such as Home Entertainment, Food, Apparel, Home & Personal Care, and Manufacturing.

Creditek’s exception management programs have delivered our clients tens of millions of dollars in found money.

Overview | Features | Implementation | Benefits

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